Privacy Policy

This page is an unpublished working draft for HiveResume owner and attorney review. It is not an authorized published Privacy Policy. The Last Updated line remains pending until publication is authorized. Do not treat this draft as a public legal version.

HiveResume ("we," "our," or "us") explains in this Privacy Policy how we collect, use, disclose, and safeguard information when you use our website, services, and applications (collectively, the "Service").

By using HiveResume, you agree to the collection and use of information described here. If you do not agree, do not use the Service.

Account, profile, and career materials

We collect information you provide directly, including:

• Account and authentication data, such as email address, password (if you create an email account), and Google sign-in identifiers if you choose Google authentication
• Profile information you add to a resume or account, such as name, phone number, location, and LinkedIn URL
• Resume content and versions, including work experience, education, skills, certifications, achievements, and career goals
• Achievement, performance-review, and AI Readiness materials you create or save
• Job titles, preferred locations, salary preferences, employment-type preferences, work-arrangement preferences, and other job-search criteria you choose to provide
• Job-search activity, including saved jobs, application-list status, application-kit status, interview-preparation materials, and resume/job tailoring information
• Optional work-eligibility information, such as countries where you are authorized to work, sponsorship requirements, and authorization basis
• Optional application-preference information, such as willingness to relocate, openness to in-person work, availability/start preferences, transportation, workplace accommodations, clearance information, and application-related notes
• Optional demographic information (for example gender, race/ethnicity, veteran status, or disability status) if you choose to provide it. This information is optional, is stored separately from job ranking, and is not used as a job-discovery or job-ranking signal
• Career Intelligence data, including career signals, role-readiness assessments, and career-stage classifications
• Job Fit analysis data, including gap assessments and ATS optimization recommendations
• Career Intelligence Advisor inputs you send during a session, context the Advisor loads from your account (such as a selected resume version and relevant Hive Surf job information), and—for Career Pro subscribers, and Teams if that plan is offered—career preferences you explicitly choose to store in the Advisor memory feature
• Usage events used to operate and secure the Service, and, if you grant analytics consent, analytics events
• Billing and subscription records associated with your account. Payment card details are processed by Stripe, not stored as full card numbers in HiveResume
• Support requests and feedback

Private account data versus a public Career Profile

Most of the information above is private account data. It stays in your HiveResume account and is used to operate the Service. A public Career Profile is different: it contains only the profile, achievement, experience, and confirmation content you deliberately publish or share by link. Visitors to a public profile do not receive your private job-preference answers, billing records, application kits, interview-prep packages, or unpublished resumes unless you separately place similar facts in content you choose to publish.

Automatically collected information

When you use the Service, we automatically collect:

• Device and browser information needed to operate the Service
• Usage data such as pages visited, features used, and approximate time spent
• IP address and general location information derived from network requests
• Essential cookies required for authentication and security
• Optional analytics cookies and Google Analytics, only after you grant analytics consent

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process account registration and authentication
• Generate AI-powered content you request, such as resumes, cover letters, interview-prep materials, and AI Readiness analyses
• Analyze job descriptions and extract structured job requirements for informational matching and explanations
• Analyze your role's AI exposure and provide career-upgrade strategies
• Generate Career Intelligence signals and career-coaching simulations
• Operate the Career Intelligence Advisor, including generating context-aware responses, loading your resume and achievement data for personalized advice, using relevant Hive Surf job matches and job intelligence when you ask about jobs, and—where the memory feature is available and you opt in—storing career preferences you explicitly save
• Perform Job Fit analysis, gap assessment, and ATS optimization recommendations
• Match you with relevant job opportunities using available resume, preference, job-posting, and matching information
• Maintain a shared canonical job inventory so discovered job postings can be reused for other users whose search intent is relevant
• Perform additional targeted job discovery when relevant inventory is insufficient for a search
• Prepare Assisted Apply application materials for your review when you have turned the feature on
• Process payments and manage subscriptions through Stripe
• Send system emails (for example account, security, billing, and product-related notifications) and, where you have not opted out, marketing emails
• Send collaborator-validation invitation emails when you ask us to contact a colleague
• Respond to support requests
• Analyze usage patterns, detect abuse, and comply with legal obligations

Resume Scoring & Analysis

HiveResume uses deterministic, algorithm-based scoring systems to evaluate your resume. Our scoring system:

• Deterministic Scoring: Uses consistent, rule-based algorithms so the same resume receives the same score regardless of when or how it is evaluated
• ATS Compliance: Evaluates compatibility with Applicant Tracking Systems using standardized criteria
• Job Matching: Compares your resume against job descriptions when you provide job information
• Component Analysis: Evaluates keyword matching, action verbs, metrics usage, and behavioral tone

Scores are saved to your account so you can track progress. Scoring algorithms are deterministic and do not require machine learning on your personal data. Scores are informational and do not guarantee interviews or employment.

Career Intelligence & Coaching

Career Intelligence analyzes resume content to generate signals such as Role Readiness, Experience Credibility, AI Readiness, Resume Risk, and Strategic Narrative Strength. It may classify career stage and, on eligible plans, generate coaching simulations. Results may be cached against a resume version. These outputs are interpretive and are not professional career advice.

HiveResume does not make automated decisions that produce legal or similarly significant effects concerning employment eligibility. Outputs are informational and advisory.

Job Fit Analysis & Gap Assessment

When you use Job Fit analysis, we compare resume content to a job description, identify gaps, assess ATS compatibility, and generate suggestions. Job Fit analysis is informational and does not guarantee interview or employment outcomes.

Career Intelligence Advisor

The Career Intelligence Advisor is an AI-powered conversational assistant. When you use it, we process:

• Session messages: Messages you send and the responses generated for that request. Those messages are sent to Google Gemini to produce the reply. HiveResume does not currently provide a stored, reviewable Advisor conversation-history archive or a self-service export of past Advisor chats
• Context data: Resume content, achievements, Career Intelligence signals, job-fit results, interview-prep data, and company insights already in your account. When you use the Advisor on Hive Surf, it may also use job matches and job intelligence already shown in your Hive Surf experience—such as current matches, job-fit explanations, salary or employment information from the posting, application or kit status, and Assisted Apply status. The Advisor does not independently create a second job-ranking engine, and it does not receive sensitive work-eligibility, demographic, or application-preference tables unless a separate documented feature requires that access
• Stored preferences (eligible plans): Stored preferences are saved only after you explicitly choose to save them in the memory feature. You may ask us to change or delete stored preferences by using the Service or contacting support

Advisor responses are informational. The Advisor does not guarantee that you qualify for a job, that an application will be submitted, or that an employer will respond. HiveResume does not use Advisor messages or stored preferences for marketing. HiveResume does not operate its own model-training pipeline on your identifiable resume content, Advisor messages, or stored preferences. Content sent to Google Gemini is processed by Google under Google's applicable terms. This draft does not claim that Google never trains on, retains, or otherwise processes submitted content.

Email Communications

We send email to the address associated with your account, and we send collaborator-validation invitations to addresses you supply. Email delivery is handled by Resend.

• System emails: Transactional and operational messages necessary for the Service, such as account security, password resets, billing, Assisted Apply kit notices, and important service updates. You cannot opt out of system emails while you have an account.
• Marketing emails: Optional product updates, tips, and promotions. You may opt out in Dashboard → Settings → Notifications or through the preferences link in our emails. Marketing-email preference is separate from cookie consent.
• Collaborator-validation invitations: A single invitation email sent on your behalf to a colleague you named. Recipients do not need a HiveResume account.

We do not sell your email address.

Administrative Broadcast Communications

HiveResume may use internal administrative email tools to send system and product-related communications. Those tools are used by authorized HiveResume personnel and are not a user-to-user messaging feature. Communications are treated as system emails or marketing emails as described above.

Hive Surf may process job-posting information such as job titles, job descriptions, companies, locations, employment types, compensation information when present, application URLs, posting freshness, structured job requirements, and matching signals. HiveResume maintains a shared canonical job inventory. Discovered job postings may be reused to serve other users whose searches are relevant. One user's private account data, resume content, work-eligibility answers, demographics, and application notes are not shared with other users through this inventory.

Job listings come from third-party sources, including job boards and employer websites. Listings may be inaccurate, incomplete, or expired. HiveResume does not guarantee that a posting remains open, that compensation information is current, or that an employer or listing is legitimate. You are responsible for reviewing the employer's own page before applying.

Demand Discovery

When relevant jobs in the existing inventory are insufficient for a search, HiveResume may perform targeted job discovery based on search intent. Relevant search intent can include occupation or job title, preferred location, employment type, and work arrangement. This can result in searches against external job-search or discovery providers. Those queries are based on search intent. Sensitive candidate-profile information—including work-eligibility details, demographics, accommodations, clearance, and application notes—is not sent into job discovery.

Matching and explanations

Matching is an informational feature based on available resume, preference, job-posting, and matching information. Where you have optionally provided work-eligibility countries, HiveResume may use that information to reduce jobs you may not be able to apply for. Relocation and in-person openness may affect discovery. Other application answers (such as transportation, start date, accommodations, clearance, and notes) are stored for application preparation and are not used as generic ranking signals. Optional demographic information is never used as a job-ranking or job-discovery signal.

HiveResume may use AI services to generate or improve resume content, analyze job descriptions, extract structured job requirements, explain job fit, provide career guidance, and assist with application-material preparation. AI-generated content may not always be accurate. You remain responsible for reviewing information before using it. HiveResume does not use AI to independently make hiring decisions.

Assisted Apply is optional. When you turn it on, HiveResume may evaluate whether a job is eligible for material preparation and, if so, prepare application materials—such as a tailored resume, cover letter, and application kit—for your review. You submit those materials to the employer. HiveResume does not submit applications to employers and does not operate employer-site browser automation as an enabled product feature.

A job match, including a strong match, does not mean a job qualifies for Assisted Apply. Eligibility or readiness does not mean an application will be submitted. HiveResume does not automatically apply to every job.

Pausing Assisted Apply stops HiveResume from preparing new kits. Pausing does not withdraw, retract, or notify an employer about an application you already submitted outside HiveResume.

Career Profile and Collaborator Validation let you publish a professional profile and invite colleagues to confirm specific achievements. Confirmations are user-provided. HiveResume does not independently verify identities, employment history, or the truth of a confirmation.

Information Collected from Other Users

When you request a confirmation, you submit a colleague's email address and, optionally, a display name and working relationship. We use that information to send the invitation and associate any response with your achievement. We do not use collaborator contact information for marketing.

Collaborators who choose to respond may submit a confirmation, partial confirmation, or decline; an optional comment; a self-reported relationship; and optional identity or supporting links. Collaborators do not need a HiveResume account. If they do not respond, we keep only the contact details you supplied for that invitation.

Invitations & Communications

When you submit a request, HiveResume sends a single email through Resend to the collaborator's address. The email contains the achievements you selected, your name as the requester, an optional personal note, and a tokenized response link. Anti-spam guardrails, including per-user daily limits and per-achievement validator caps, apply.

Recipients may ignore the email, decline, or skip items they are unsure about. We do not send marketing emails to collaborators based on an invitation. Invitation emails currently tell recipients they may ignore the message; they do not include a verified self-service opt-out of future invitations. Recipients may contact [email protected] to ask to be removed from future invitations.

Career Profile Visibility

Your Career Profile may be public or limited to a shareable link, depending on the controls you set. Anyone with access can view the achievements, experience, and confirmations you chose to publish. You may unpublish achievements, hide a confirmation, or make the profile private. Cached copies outside HiveResume, such as search-engine or browser caches, may persist for a period we do not control.

If you display a confirmation on a public Career Profile, the collaborator's submitted name, relationship, optional comment, and optional links may appear. Public attribution is controlled by the profile owner, not independently verified by HiveResume.

Public Career Profiles do not include sensitive work-eligibility, demographic, accommodation, clearance, or application-preference information. Those answers remain private account data unless you separately include similar facts in resume or achievement content you publish.

Agent Access

Agent Access is optional, separate from a public Career Profile, and may be available only on eligible accounts. When enabled, authorized recruiting agents may, according to the permission scopes you set, discover that a Career Profile exists and read Career Profile summary, evidence, or proof information you have chosen to share. Agent Access does not expose sensitive work-eligibility, demographic, accommodation, clearance, or application-preference tables.

Private account data remains private unless you authorize a specific Agent Access scope. Autonomous actions by agents on your behalf are not enabled.

Confirmations are User-Generated Content

Confirmations are statements provided by collaborators based on their personal professional experience. HiveResume does not check the collaborator's identity, the truth of any confirmation, or the underlying achievement. Confirmations are user-generated trust signals, not certification.

You may remove a confirmation from your Career References vault. Removed confirmations stop appearing on your live profile. Residual copies in backups or third-party caches may remain for a period we do not fully control.

Identity, External Links & Supporting Links

Optional LinkedIn or other public links submitted by a collaborator are stored as URLs. HiveResume does not verify that a link belongs to the person who submitted it. Supporting links (for example a portfolio or article URL) are stored as URLs only; we do not host evidence files and do not control third-party pages.

We do not sell your personal information. HiveResume does not sell, rent, trade, or broker personal data to third parties for advertising or data resale. We may share information with:

• Cloud hosting and database providers: To store and operate the Service
• Google Gemini: To generate requested AI outputs. Content sent for a feature may include resume text, job descriptions, achievements, Advisor messages, and related account context needed for that request. Google processes that content under Google's applicable terms. This draft does not restate Google's retention or training terms
• Google Analytics: If you grant analytics consent, to measure site and feature usage
• Stripe: To process payments, store payment-method tokens, and manage subscriptions
• Resend: To deliver system, marketing, and collaborator-invitation email
• Job-discovery providers: When Demand Discovery or scheduled discovery searches for additional postings. Those queries use search intent such as occupation, location, employment type, and work arrangement. Sensitive candidate-profile information is not sent into job discovery
• Legal and safety disclosures: When required by law or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you publish a Career Profile, invite a collaborator, or otherwise ask us to share information

We do not share your private resumes or account data with employers except when you yourself submit materials to an employer. Assisted Apply prepares materials for you; it does not send them to employers.

We use technical and organizational measures intended to protect your information, including encryption in transit, access controls, and limited internal access on a need-to-know basis.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain processing. You can:

• Access and correction: Review and edit much of your account, resume, preference, and Career Profile information in the Service
• Deletion: Delete your account in Settings → Manage Account, or email [email protected]
• Portability: Request a copy of personal information by emailing support. HiveResume does not currently offer a self-service account-data export, and it does not offer export of Advisor conversation history because it does not maintain a stored Advisor chat archive
• Marketing opt-out: Dashboard → Settings → Notifications, or the preferences link in our emails
• Cookie preferences: The cookie banner, the Cookie Preferences control in the site footer, or Settings → Privacy when signed in

To exercise these rights, contact [email protected]. We may need to verify your request.

HiveResume uses essential cookies to keep you signed in and to operate security and session features. Essential cookies run regardless of analytics consent.

Google Analytics loads only after you grant analytics consent. If you reject non-essential cookies, or save preferences with analytics turned off, HiveResume does not initialize Google Analytics. Accepting all cookies does not currently enable marketing cookies; marketing cookies are not in use.

Consent is stored in your browser. If you are signed in, a copy may also be stored with your account so later sessions can reuse the newer record. If you later withdraw analytics consent, HiveResume updates that stored preference and, if Google Analytics already loaded in the browser session, sends a consent-update instructing Google to deny analytics storage. Independent runtime verification of Google's residual collection after that update has not been completed. This description is the implemented HiveResume behavior, not a guarantee of Google's downstream processing.

More detail appears in the in-product Cookie Preferences text. Cookie consent is separate from marketing-email preference.

We keep personal information while your account is active and as needed to provide the Service, unless a longer period is required by law.

HiveResume does not currently operate a verified automatic purge of inactive accounts after a set number of months. This draft does not promise a 24-month inactivity deletion.

If you delete your account from Settings → Manage Account, HiveResume attempts to cancel active Stripe subscriptions associated with the account, delete public-schema account records through its account-deletion process, and delete the authentication user. That process is not a promise of complete erasure. Provider copies, payment records at Stripe, email logs at Resend, analytics records at Google, backups, operational logs, and tables not covered by the current deletion path may remain for a period we do not fully control. Legal, security, billing, or dispute records may also be retained.

Career Intelligence Advisor memory preferences, where you saved them, are account data and are intended to be removed with account deletion, subject to the same backup and provider-copy limits. There is no separate stored Advisor conversation-history archive to delete.

HiveResume is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us.

Your information may be processed in the United States and in other countries where HiveResume or its service providers operate. Those countries may have different data-protection laws than your country of residence.

Where required by law, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms. This draft does not claim a specific legal entity, data-protection officer, or transfer mechanism beyond that general statement.

We may update this Privacy Policy. When an update is authorized for publication, we will post it on this page with an authorized Last Updated date. Additional notice—such as email or an in-product notice—may be used for material changes. Existing-user re-acceptance and a durable acceptance archive are not claimed by this draft as operationally verified.

Continued use of the Service after an authorized published update constitutes acceptance of the updated Privacy Policy. If you do not agree, stop using the Service and delete your account.

Privacy questions and privacy requests:

This draft does not list a separate legal entity or mailing address. Those details require owner or attorney confirmation before publication.