Privacy Policy

Introduction

HiveResume ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Service").

By using HiveResume, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Email address and password (for account creation)
• Name, phone number, location, and LinkedIn profile (in your resume)
• Resume content, including work experience, education, skills, and achievements
• Job preferences and search criteria
• Payment information (processed securely through Stripe)
• Support requests and feedback

Automatically Collected Information

When you use the Service, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, features used, time spent)
• IP address and general location information
• Cookies and similar tracking technologies (with your consent)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your account registration and authentication
• Generate AI-powered content (resumes, cover letters, interview prep)
• Match you with relevant job opportunities
• Process payments and manage subscriptions
• Send you service-related communications
• Respond to your support requests
• Analyze usage patterns to improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing, cloud hosting, analytics)
• AI Service Providers: With AI service providers to generate content (your data is processed but not stored by third parties)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to sharing

We do not share your resumes or personal information with employers or job boards without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data processing activities
• Cookie Preferences: Manage cookie consent through your account settings

To exercise these rights, please contact us at privacy@hiveresume.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy, which is available in your account settings.

You can manage your cookie preferences at any time through your account settings or by contacting us.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

Children's Privacy

HiveResume is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated Privacy Policy on this page
• Sending an email notification to the email address associated with your account
• Displaying a notice within the Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: